It could be that your phone is set to DND, or Do Not Disturb. Check your phone's display to make sure that DND is not active. If this does not help, check that your phone is online, or contact Support
This article is intended as a guide only and should be used in conjunction with any manufacturer or developer instructions available. The information in this article was correct at the time that the article was last updated. Differing product versions may cause variations to the instructions given and may also have an impact on any visual aid provided. Telappliant reserve the right to make any modifications without prior notification.