How to Configure a Panasonic DECT Phone to VoIPOffice

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This guide will show you how to configure a Panasonic DECT Phone to VoIPOffice. The hardware used in this guide is a base (KX-TGP500) and a handset (KX-TPA50), however the same instructions apply to configure all phones in the Panasonic DECT range.

  1. Open your VoIPOffice Welcome Pack, as this contains the Extension details, which you need to configure your phone. The extension details include:

    1) Your VoIPOffice IP Address, for example:
    2) Your Extension Number, for example: 1001
    3) Your Extension Password (Secret), for example: Tuq*68beKg-V7_4*

    The details used for examples are not valid, please do not attempt to use them.

  2. Plug your phone and computer into the same network.

  3. Activate the web interface on your Panasonic hardware as its default setting is Off

    On the handset:

    Select Menu (center of joystick)

    Select Settings

    Select Network Settings

    Select Embedded Web

    Select On

    Select Enter

    When the phone beeps that means the web interface has been activated

    Please note that the web interface will only be active for 15 minutes

  4. Get the IP address of the base unit

    On the handset:

    Select Menu

    Select IP Service

    Select Network Settings

    Select IP Settings

    This is the IP address which you will need to access the web administration interface.

  5. Enter the IP address into your web browser.

    The default login details are:

    Username: Admin

    Password: Adminpass

  6. Select the VoIP tab

  7. Under Phone Number

    For Phone Number Enter Extension Number

    For Line ID Enter Extension Number

    Under SIP Server Enter VoIPOffice IP Address

    For Registrar Server Address Enter VoIPOffice IP Address

    For Registrar Server Port Enter 5060

    For Proxy Server Address Enter VoIPOffice IP Address

    For Proxy Server Port Enter 5060

    For Presence Server Address Enter VoIPOffice IP Address

    For Presence Server Port Enter 5060

    Under Outbound Proxy Server

    For Outbound Proxy Server Address Enter VoIPOffice IP Address

    For Outbound Proxy Server Port Enter 5060

    Under SIP Service Domain

    For Service Domain Enter VoIPOffice IP Address

    Under SIP Source Port

    For Source Port Enter 5060

    Under SIP Authentication

    For Authentication ID Enter Extension Number

    For Authentication Password Enter Extension Password (Secret)

    Select Save

  8. Check the Status page and you should see Registered.

    You can also check to see if your extension is online in the Monitor section of your VoIPOffice.

    If you see registered and online, then you have successfully registered your phone to VoIPOffice.

The user manual for this hardware is attached here: Panasonic User Guide - PNT-KX-TGP500 and TGP050.pdf

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This article is intended as a guide only and should be used in conjunction with any manufacturer or developer instructions available. The information in this article was correct at the time that the article was last updated. Differing product versions may cause variations to the instructions given and may also have an impact on any visual aid provided. Telappliant reserve the right to make any modifications without prior notification.