Creating a Rate Plan

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Rate Plans allow a customer to user a set amount of minutes to make their calls instead of credit. Rate plans can allow calls to any destination or only Certain ones such as Landlines or Mobiles, but the Wholesale portal does not allow Multiple Rate plans.

Log into the Wholesale Portal and select "Tariffs > Create Rate Plan


Enter a name, Expiry date, and the amount of minutes you wish to allow in the plan.

Once created, the screen will show your new rate Plan. Then edit to add the destination numbers. Destinations can be selected from the Add Destination menu, then click "Update. Please note that you may then have to enable further options regarding certain numbers. When you have added the numbers you want, click Update.

To add a rate plan to an account, Log into the customer Account details


Click "Edit Rate plan" from the left side menu. You will be asked to select your new plan from a drop down menu.

You can create as many plans as you need, but please note that you cannot add more than one to a customer account.

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This article is intended as a guide only and should be used in conjunction with any manufacturer or developer instructions available. The information in this article was correct at the time that the article was last updated. Differing product versions may cause variations to the instructions given and may also have an impact on any visual aid provided. Telappliant reserve the right to make any modifications without prior notification.