Before you can host a conference, You will need to create a Conference Group. This is a group of settings and permissions the conference uses to work correctly. You can change the group that a conference uses, but a conference cannot use more than one group.
In the voipoffice go to Conferences > Groups > Add Group. You will see the following form.
The Group allows you more control over what happens in the conference. You can also set up more than one group but please note that A conference can only use 1 group at a time.
Lets go through the various options.
Announce user join/leave w/review:
If this option is checked/enabled, all new conference members will be asked to say their name and press the '#' key before they enter the conference. After user presses the '#' key they will be presented with the following menu:
|•||1 - press 1 to accept your name and enter the conference|
|•||2 - press 2 to listen to your name|
|•||3 - press 3 to re-record your name|
This name will be recorded and played to other conference members when caller joins/leaves the conference
Announce user join/leave:
This will give a simply announcement to other conference members that someone has joined/left the meeting.
Quite mode: If this option is checked/enabled, conference members will not hear the enter and leave sound
This option will record the conference, so that you can download the record file.
NOTE:You can download the recorded file in Conferences: CDR's, by selecting a conference and clicking on the Listen button
Enable music on hold: Enable MOH (Music On Hold) if there is a single member in a conference
Present menu: Returns the Conference options once * is dialed while in the conference
Announce number of participants: Announces the number of conference participants to a new conference member. There is currently only 1 other participant in the conference
Dynamic Conference: Dynamically adds a conference
Dynamic Conference with PIN prompt: Allows the first user that calls the conference, to set the PIN number for that conference during the call. All other callers will have to provide that PIN to be able to enter it
Set talker detection: Enable the talker detection which is sent to manager interface and conferences List. This option is for more Advanced users.
Close the conference when last marked user exits: Closes the conference once the last marked user exits, no matter how many participants are still active in the conference conversation; their calls get immediately dropped
Wait the marked user before allowing anyone to talk: Disables the conference conversation until the marked user enters the conference. This might be the Conference host.
Set talker optimization: Treats members who aren't speaking as being muted, meaning no encode is done on transmission and received audio that is not registered as talking is omitted causing no buildup in background noise.
When you have selected the options you wish to use, it should look something like this.
If you wish to allow all the extensions access to this conference, then click "Enable All Users." However, if you wish to limit members to a chosen few, you will need to add these users to the group.
To add a new extension click the Green + sign.
The Search box will appear. Enter the extension you wish to add and click the Search Icon. Click the extension to add it to the conference.
You can add as many extensions as you want, but you cannot add external users.
When you have added the members, it will look like this:
You can allow different members various permissions and Priorities:
Admin: Sets the admin conference mode. If this option is enabled, conference calls coming from the extension will be treated with admin privileges
Marked: Sets the marked conference mode. If this option is enabled, conference calls coming from the extension will be treated with less than admin, but higher than regular conference participants privileges
Talk-Only: Sets the 'talk only' conference mode. If this option is enabled, conference calls coming from this extension will be allowed to talk only (no voice will be heard on the UAD/Phone)
Lstn-Only: Sets the listen only conference mode. If this option is enabled, conference calls coming from the extension will be allowed to listen only (no voice will be sent from the UAD/Phone)
Exit-#: If this option is enabled, users will be allowed to exit the conference by dialing the '#' key
Exit-Digit: If this option is enabled, users will be allowed to exit the conference by dialing any digit
When your group is complete, it should look like this.As you can see, 1001 has Admin access, and both are "Marked." Shirley can only listen to Dave speak, but cannot be heard herself - let hope that Dave isn't boring her! Click save to complete the group. Now we have to create a conference in order to use our new group.