How To / Solutions
There comes a time when we all need to know how to do something. We have taken the top scenarios we have been asked about and documented them here in the form of step by step articles or video tutorials.
Configuration Guides
- Aastra 6867i VoIP Phone Setup for VoIPtalk
- Configuration of a 3CX PBX with a VoIPtalk SIP trunk
- Configuration of a FreePBX with a VoIPtalk trunk
- Configure a Yealink T21 with a VoIPOffice extension
- Configure a Yealink T46G with a VoIPOffice extension
- Configuring a Cisco SPA 112/122 with a VoIPOffice extension
Account Administration
- How to block calls to UK premium rate numbers
- How to block international outcalling at a SIP ID level
- How to enable calls to the Emergency Services numbers 999 and 112
- How to forward incoming calls using Advanced Divert.
- How to reassign an Incoming Number to another SIP ID
- How to setup a VoIPTalk trunk in a 3CX Phone System?
Broadband Troubleshooting
Softphone Configuration Guides
VoIPOffice Administration
- Allow outbound calls to specific destinations for an extension
- Creating a Ring Group
- How to alter the Ring Time for an Extension, Ring Group or Queue
- How to configure a Conference Group using the Voipoffice
- How to configure call redirection for a specific period of time
- How to create a Generic Voicemail box
CloudStore
Wholesale Administration
- Creating a Rate Plan
- How to Setup an Alert Profile on the Wholesale Portal
- How do I manage the voicemail box using the SIP client or an external number?
- Setting the ring duration before coverage to voicemail
- Enabling voicemail for an end-customer on a SIP trunk
- How to block or unblock a card ID in the Wholesale portal